Tungsten Technology Corporation ("Tungsten Technology," "we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy applies to the tungstentech.io website and all associated services, and explains how we collect, use, disclose, and safeguard your information when you visit our website, use our training platforms, and interact with our educational content and services.

INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and postal address
• Professional information (job title, company, industry)
• Educational background and certifications
• Training preferences and learning objectives
• Payment and billing information
• Communications with our support team
• Survey responses and feedback

Automatically Collected Information

We automatically collect certain technical and usage information when you use our services:

• Device information (IP address, browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, click patterns, course progress)
• Location data (general geographic location based on IP address)
• Log files and system activity
• Performance and diagnostic information

Educational and Training Data

As a training company, we collect information related to your educational activities:

• Course enrollment and completion data
• Assessment scores and performance metrics
• Learning progress and time tracking
• Certificate and credential information
• Training records and transcripts

HOW WE USE YOUR INFORMATION

Service Delivery and Platform Operations

• Provide access to training courses and educational content
• Track learning progress and issue certificates
• Process payments and manage subscriptions
• Provide customer support and technical assistance
• Maintain platform security and prevent fraud

Communication and Marketing

• Send important service notifications and updates
• Respond to inquiries and support requests
• Send educational content and course recommendations (with consent)
• Conduct surveys and collect feedback
• Send promotional materials (where legally permitted and with opt-out options)

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our training services
• Consent: Where you have provided explicit consent for specific uses
• Legitimate Interest: For business operations that do not override your privacy rights
• Legal Obligation: To comply with applicable laws and regulations
• Vital Interest: To protect health, safety, or other critical interests

COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use

• Essential Cookies: Required for website functionality and security

We do not use third-party advertising cookies or sell your data to advertisers. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect website functionality.

INFORMATION SHARING AND DISCLOSURE

We Do Not Sell Personal Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for monetary consideration.

Authorized Disclosures

We may share your information in the following limited circumstances:

• Service Providers: Trusted partners who assist in platform operations under strict confidentiality agreements
• Educational Partners: Accredited institutions or certification bodies (with your consent)
• Legal Requirements: When required by law, court order, or regulatory authorities
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice)
• Safety and Security: To prevent fraud, abuse, or protect rights and safety

DATA RETENTION

We retain your personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. Educational records may be retained longer to support credential verification and transcript requests.

YOUR PRIVACY RIGHTS

Universal Rights

Regardless of your location, you have the following rights regarding your personal information:

• Access: Request information about what personal data we collect and how we use it
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information in certain circumstances

Additional Rights for Certain Jurisdictions

Residents of certain jurisdictions may have additional rights, including:

• Right to object to processing based on legitimate interests
• Right to withdraw consent for processing based on consent
• Right to file complaints with supervisory authorities
• Right to know about automated decision-making and profiling
• Rights related to the sale or sharing of personal information

Exercising Your Rights

To exercise your privacy rights, contact us at support@tungstentech.io or through your account settings. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing certain requests.

CHILDREN'S PRIVACY

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

THIRD-PARTY SERVICES

Our platform may integrate with third-party services (such as payment processors, video conferencing tools, or authentication providers). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

The current version of this Privacy Policy can always be found at https://tungstentech.io/privacy-policy. Your continued use of our services after any changes constitutes acceptance of the revised Privacy Policy, unless a different effective date is specified.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email:
  support@tungstentech.io
• Mailing Address:
  Tungsten Technology Corporation
  312 W 2nd St
  Unit A8182
  Casper, WY 82601

We are committed to resolving privacy concerns promptly and will respond to your inquiries as soon as we reasonably can.